We implement a full tracking service on our orders. When your order is shipped, you will receive an email with all of the tracking information. All you need to do is click on the tracking link to track your package, it’s that simple! Please allow up to 24 hours for tracking information to appear.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify us immediately. Also, please keep all packaging materials from your order if you are returning an item.

In the unlikely event that there is any problem with your order, we will notify you immediately.

Shipping Rates

Precious Pets currently only deliver to Ireland (ROI & NI).

The delivery fee is currently €10.

Estimated delivery is 1 to 5 days depending on your order.

Please contact us for our returns policy.